Policy
Sunday, 25 July 2010 13:34 Last Updated on Sunday, 25 July 2010 15:14
WELCOME TO TANAMERA.US WEBSITE (THE "SITE"). PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE. YOUR USE OF THIS SITE IS EXPRESSLY CONDITIONED UPON YOUR ACCEPTANCE OF THE FOLLOWING TERMS OF USE. BY USING THIS SITE, YOU SIGNIFY YOUR ASSENT TO THESE TERMS OF USE. IF YOU DO NOT AGREE WITH ANY PART OF THE FOLLOWING TERMS OF USE, YOU SHOULD NOT USE THIS SITE. IN ADDITION, WHEN USING PARTICULAR FEATURES AND SERVICES ON THE SITE, YOU WILL BE SUBJECT TO ANY POSTED GUIDELINES AND RULES APPLICABLE TO SUCH FEATURES AND SERVICES, ALL OF WHICH ARE INCORPORATED HEREIN BY REFERENCE.
Purpose of the Site
The purpose of the Site is to provide you with information about Tanamera.us, our products and spa location(s), the campaigns that we support and the activities we undertake. In addition, you may be able to purchase products and services through the Site.
Product and Service Availability
Reference to any product or service on the Site does not constitute an offer to sell or supply that product or service and does not mean that the product or service is available or that the name and description of any product in your local shop will be the same as that included on the Site. We in no way imply that the materials on our Site are appropriate or available for use outside of the United States and we will not be able to fill your order if you require shipping outside of the United States.
PLACING AN ORDER IS LEGALLY BINDING.
We reserve the right to cancel or suspend a customer's involvement in a sale from this website if this person, in our reasonable opinion, acts against these Terms and Conditions, including non-payment of ordered products and fraudulent use of our website and/or sales. We reserve the right to bar certain e-mail addresses and telephone numbers from accessing our website to place orders. We will not accept any order from any customer whose participation has been canceled or suspended by us without our prior given consent. You agree to and accept this.
Cancellation and Return Period
You have the right to cancel your order before we dispatch it (orders are normally dispatched within one working day), please call us to let us know about the cancellation on Tel: 1 (646) 642 - 8662 or email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Should you need to return your order to us, it must reach us within 14 working days from the day after you received it. Products must be returned in its original packaging and unopened with a note to let us know why you would like to return the products. We will send your refund within 30 days after receiving the returned product.
If you are canceling your order because you've changed your mind then please note that you will have to pay the costs for returning the goods.
If the products that you receive are damaged or faulty or do not match the description given at the time of the sale of those products, you must return them to us within 14 working days upon receiving them. In this case, you will be offered an exchange where possible, or a full refund after we receive the returned products. In case of damaged or faulty products or products that do not correspond to the description given at the time of sale we will pay for the postage costs.
Please remember to include a day time phone number where we may contact you if we have any questions.
Colors
We try to display the colors of our products as accurately as possible. Nevertheless, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
Registration and Security
If you wish to purchase any products or use certain services on the Site, you must open an account with us and provide the required information to us. By entering any information on the Site, you represent and warrant that: (i) you are at least 18 years of age; (ii) you are using your actual identity; (iii) you have provided only true, accurate, current and complete information; and (iv) you will maintain and promptly update the information that you provide to keep it true, accurate, current and complete. Additionally, you agree to maintain the strict confidentiality of your account and any passwords issued to you for your use of or access to the Site or any portion thereof, and you agree not to allow any other entity to use any user-name(s) or password(s) that are issued to you. You shall be responsible for all activity that occurs under your account or password. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations. All information provided to us will be used in accordance with our Privacy Policy.
If you wish to cancel a username or password, or if you become aware of any loss, theft or unauthorized use of a username or password, please notify us immediately. We reserve the right to delete or change any username or password at any time and for any reason.
To return an item by mail
You can return an item by repacking it in the shipping box and sending it to the return address on the box with freight prepaid by you. We will refund your item by the same payment method used for its purchase. If the item was a gift, you can tell us whether you want online credit or store credit.
Send your return to:
Tanamera.us
c/o Marie Guillaume
1241 e 34th Street
Brooklyn, New York 11210